Haike copper factory has launched a factory learning program that focuses on the core areas of copper tube production, including process flow, raw material formulations, and product defect diagnosis. This training aims to provide in-depth technical knowledge and practical experience to newly recruited employees, fostering expert and consultant-type sales talents who can assist customers in making more accurate choices and elevate the professionalism of after-sales services.
The factory learning program will cover a broad spectrum, from the selection and procurement of copper tube materials to the meticulous control of production processes, as well as the rapid diagnosis and resolution of product quality issues. Participants will gain a comprehensive understanding of the entire production chain through various forms such as site visits and interactions with engineers, empowering them to effectively address a wide range of technical questions raised by customers in the future.
Haike underscores this training is not merely intended to boost employees' technical capabilities but also to secure a competitive edge in the market. By gaining a profound understanding of all aspects of products and services, sales personnel can engage with customers more confidently, offering tailored solutions that reinforce customer trust and satisfaction.
Looking ahead, Haike will continue to promote similar training programs and continually optimize their content, ensuring that employees maintain a competitive edge in the rapidly evolving market while providing exceptional product and service experiences to customers.